Terms of Use

Draft. These terms are being reviewed and may change before paid plans start.

1. Who we are

novabill is restaurant billing software designed and provided by Mahinova ("we", "us"). Website: mahinova.in

2. Your licence

We give you a personal, non-exclusive, non-transferable right to use novabill for the restaurant or business named in your account, on the number of devices your plan allows, for as long as your free trial or paid subscription is active. You may not copy, sell, rent, reverse engineer or share the software or your account with another business.

3. Free trial and subscription

A new account gets a free trial. After the trial, or when a paid period ends, the software stops accepting new bills until you renew; you can still see and export your data. Prices, plans and what each plan includes are shown on our website and in the app. GST is charged extra as applicable.

4. Your data

The bills, menu, staff, customers and settings you enter belong to you. We keep a backup copy on our cloud servers so you do not lose it, and use it only to run the service for you. We do not sell your data. You can ask us for a copy of your data or for deletion of your account at any time. Please keep your own password and staff PINs secret; you are responsible for what is done with them.

5. Your tax and legal duties

novabill helps you prepare bills. You remain responsible for the accuracy of prices, GST rates and registration details you enter, and for meeting your own tax, FSSAI and other legal obligations. Please check your bill format and GST settings with your accountant.

6. Service and changes

We work to keep the service running but cannot promise it will always be available or free of mistakes. Offline use is supported; some features need the internet. We may improve or change features, and will announce important changes in the app.

7. Limit of responsibility

To the extent the law allows, the software is provided "as is". We are not responsible for loss of profit, loss of business or indirect loss. Our total responsibility to you for any claim is limited to the amount you paid us in the 3 months before the claim.

8. Ending

You can stop using novabill at any time. We may suspend an account that is used unlawfully or for non-payment. When an account ends we keep your data for a limited time so you can export it, and then delete it.

9. Law

These terms are governed by the laws of India. Disputes will be handled in the courts of West Bengal, India.

10. Contact

Mahinova, mahinova.in